WoodenBlinds.co.uk

Made-to-measure wooden blinds from a Bradford workshop

WoodenBlinds.co.uk designs and manufactures tailor-made window blinds at its own factory in Bradford, West Yorkshire, and sells them online to households and businesses in the UK and Ireland. The company states it has been making bespoke blinds since 2008 and describes itself as a specialist in wooden blinds rather than a general window-coverings retailer.

Every blind is produced to the customer's own measurements. Orders are placed through the website after the buyer measures the windows using the company's guides, and production is started once the order is confirmed.

Product range

The catalogue is organised around wooden and wood-effect venetian blinds, with several construction types and mounting systems:

• Real wood venetian blinds and faux wood venetian blinds
• StickFit wood venetian blinds and Perfect Fit wood blinds, both presented under a no-drill heading
• Motorised wood venetian blinds
• Wooden blinds with decorative tapes and wooden blinds with strings
• Next Day Blinds, a selection flagged for 24-hour dispatch
• Blind spares and Somfy parts

Blinds are also grouped by colour — white, cream and natural, grey, anthracite, light wood, medium wood, dark wood, brown and black — and by room, covering bathroom, bedroom, living room, kitchen, office, dining room and other conditions. Feature-led categories include light-filtering, moisture-resistant and waterproof wooden blinds, plus a specific office range.

Ordering, samples and fitting support

The purchase process is set out in four steps: ordering free samples, measuring the windows with the company's guide, ordering online and receiving the blinds by post. Samples are advertised as dispatched within 24 hours. Measuring and fitting instructions are published on the site, and the company presents installation as a quick task.

Two buyer-protection schemes are offered alongside the standard sale. A 3-year guarantee covers all products, with damaged or broken blinds replaced free of charge within three years of purchase. MeasureSafe cover allows a customer who has measured incorrectly to return the affected product and have it replaced once.

Service model and purchasing options

The company describes its ordering and delivery process as contact-free from start to finish. Payment options referenced on the site include Klarna and Clearpay, each with its own FAQ page. Delivery, returns and order tracking are handled through the website, and a live chat channel sits alongside telephone and email contact.

Sourcing and stated positioning

WoodenBlinds.co.uk says it selects suppliers with quality and safety in mind and sources products globally, preferring UK suppliers where possible. It presents itself as a smaller operator that prioritises product quality over scale, and states that it does not benchmark itself against competitors. The site also refers to a hype-free approach to style advice and invites customer feedback, both positive and negative.

Practical information and inconsistencies in the source

The site lists two different telephone numbers for customer service and general enquiries, and the opening times published in the site footer do not match the schedule recorded in the directory listing. The company also mentions that customers can visit the Bradford factory in person.