Damp HQ

Damp proofing and timber preservation across East and West Dorset

Damp HQ is a locally owned and operated specialist covering damp proofing, timber preservation, mould removal and basement waterproofing for both residential and commercial properties. The company states more than 25 years of experience in the field and works from two branches, one in Bournemouth and one in Poole, serving Christchurch and the surrounding area, including Dorset, Hampshire and Wiltshire.

The team presents itself as a small local operation focused on Poole, Bournemouth and Christchurch, and describes its staff as fully trained, vetted and DBS-checked. Surveys are offered free of obligation, and the company states that all damp proofing works carry a standard 25-year guarantee.

Survey-led diagnosis of damp and timber problems

The starting point for each job is a detailed damp and timber survey intended to identify the type of damp present and the appropriate treatment. The company lists condensation, black mould, woodworm and rot among the problems it addresses, along with aesthetic and structural consequences such as peeling paint, wet rot and dry rot. Surveyors are described as qualified and able to set out next steps for a damp-free property.

Services offered

• Damp proofing, including damp repairs
• Timber preservation covering wet rot, dry rot and woodworm
• Professional mould removal and long-term prevention
• Structural waterproofing and structural water damage treatment
• Flood damage treatment
• Cavity wall ties and cavity wall treatment
• Chimney corrosion works and chimney failure repairs
• Basement and cellar services
• Property surveys

How membrane installation is carried out

For damp proofing work involving a membrane, the company describes a four-stage method. The surface is first prepared by cleaning the substrate and removing loose material, electrical fixtures or pipes that could interfere with installation. The membrane is then positioned with the studs facing the wall, creating an air gap that lets moisture evaporate while blocking damp. Joints between membranes are sealed with fleece band butyl tape for a seamless finish, and the installation is completed with plaster, render or dot-and-dab plasterboard applied directly onto the membrane.

Two branches in East and West Dorset

The West Dorset branch, covering Bournemouth, Christchurch and surrounding areas, operates from Forest Links Road in Bournemouth (BH22 9PH) and can be reached on 01202 144537 or at bournemouth@damphq.co.uk. The team there cites over 20 years of experience and covers Bournemouth, Ferndown, Christchurch and nearby locations.

The East Dorset branch, covering Poole, Broadstone, Dorchester, Weymouth and surrounding areas, is based at Unit 8 Dawkins, Dawkins Road (BH15 4JD) and can be contacted on 01202 144530 or at poole@damphq.co.uk. Miles and the team handle damp proofing and timber preservation treatments across Poole and its surroundings.

The company indicates it is willing to travel across the whole of Dorset and into Hampshire, and asks customers outside its usual locality to contact their local branch to discuss requirements.

Example project: a renovated 1880s home in Bournemouth

Among the works described is a damp proofing, cavity wall treatment and renovation job at a local 1880s house that had been fully renovated with the damp problem overlooked. The company notes that newly installed floors and furniture were protected throughout the process and that the property was returned to the owners damp-free.

Support and guarantees

The company advertises support alongside its insured status, competitive pricing and free surveys. Its stated priorities are thorough damp and timber surveys, customer care backed by the 25-year guarantee, and affordable treatment pricing.