Landlord Action

Specialist legal support for landlords in England and Wales

Landlord Action is a legal services firm focused on the private rented sector, authorised and regulated by the Solicitors Regulation Authority. Its work covers possession matters, tenant disputes, squatters, rental debt recovery and other housing law issues affecting landlords in England and Wales. The firm presents itself as one of the UK's best-known landlord legal specialists and states that it has handled over 40,000 cases, including more than 35,000 involving problem tenants.

The company was set up in 1999 by Paul Shamplina and Jonathan Chippeck, who identified an opportunity to offer landlords a fixed-fee route for dealing with problem tenants and recovering possession of their property. Landlord Action describes itself as the first fixed-fee tenant eviction specialist. Its stated aim is to resolve issues quickly and minimise losses for landlords.

Eviction, debt recovery and housing law services

The service range is organised around four main areas:

• Eviction: support to secure and safeguard a property, including the service of notices and the steps that follow.
• Debt recovery: action to recover rental debts owed by tenants.
• Housing conditions: advice and representation on housing conditions affecting landlords and their properties.
• Squatters: handling of cases involving squatters occupying a property.

The firm's eviction process is structured in stages, beginning with the service of a Section 8 or Section 21 notice, followed by court action and, where needed, the involvement of bailiffs. The site notes that Section 21 has been abolished as of 1 May 2026, while Section 8 eviction notices can still be served.

A legal team of lawyers and paralegals

Landlord Action's legal team is made up of experienced lawyers and paralegals who specialise in property law. The firm presents its approach as resolving issues quickly and minimising losses, and invites landlords to speak with a member of the team about their case. Enquiries can be made by email, live chat, telephone or by requesting a call back.

Founders and public advocacy

Founder Paul Shamplina has sat on numerous Government Working Groups advising on the private rental sector, notably on the Deregulation Act, and appears regularly in the media and national press. The company also states that it has campaigned to have the law changed in favour of landlords, and describes its ongoing work as dealing with the legal process, the court system, opportunist tenants and their lawyers.

Ownership and group structure

Landlord Action has been part of the HFIS group since 2017. The group provides services to the private rented sector, including specialist insurance, tenancy deposit protection for landlords, letting agents and tenants, independent complaint handling and mediation, and client money protection. Its members include mydeposits, the Property Redress Scheme, Client Money Protect and Landlord Action. Total Landlord Insurance, the group's landlord insurance offering, has specialised in cover for landlords since 1996.

The site also states that Landlord Action is part of Brown & Brown, Inc., described as one of the world's largest insurance broking businesses, which supports the firm through insurance partnerships, enhanced insurance products, risk management resources and access to more than 14,000 insurance professionals worldwide.

Company details

Landlord Action Ltd is registered in England & Wales under Company Registration No. 08067511, with VAT Registration No. 201 3192 67. The registered office is at 7th Floor, Corn Exchange, 55 Mark Lane, London EC3R 7NE, while the head office and address for service is Limelight, Studio 3, Elstree Way, Borehamwood, Herts WD6 1JH.