imFixed

imFixed: device repairs from a Bolton repair centre

imFixed is a repair business based in Bolton that works on smartphones, tablets, laptops and gaming consoles. Its team of technicians handles diagnostics, performance issues and complex hardware repairs for Apple, Samsung, Google and other leading brands, and the company states that it has operated since 2006. The repair centre combines a walk-in store with a secure mail-in service available across the UK and a call-out option for customers within 20 miles of Bolton.

The company presents itself as an Apple Independent Repair Provider, which it says gives it access to genuine Apple parts for eligible iPhone, iPad and Mac repairs. Repairs for other major brands are also offered alongside that programme.

Repair services and supported devices

The service catalogue is organised by device type: phone repairs, tablet repairs, laptop repairs and console repairs, each with its own booking option. The faults described in the company's material include cracked screens, charging port issues, liquid damage, battery replacements and software problems. Diagnostics and fault-finding are offered free of charge, and the company says a detailed price quote follows the diagnostic test.

Beyond repairs, imFixed lists network unlocking, a sell-my-phone service and corporate services. It also runs an online shop for gadgets and accessories, with sections for phones, tablets, laptops and cases.

How the repair process works

Customers can reach the workshop through three channels: walking into the Bolton store, posting the device in through the nationwide mail-in service, or requesting a call-out within 20 miles of Bolton. The company states that most repairs are completed in under 60 minutes and that its technicians aim to finish even complex jobs within a few hours.

Every repair is covered by a 12-month warranty, and the company says it uses genuine parts and verified tools. It also operates a price match promise, offering to match or beat any genuine quote for the same service, and a no-fix, no-fee policy.

Customers and coverage

imFixed describes its customer base as spanning Bolton and the surrounding areas, including Manchester, and reports more than 20,000 customers served. Its stated priorities are quality, transparency and data safety, with clear pricing presented as part of the service.