First Response 360

First Response 360: plumbing, heating and electrical work in Bolton

First Response 360 Ltd is a property maintenance and repair firm operating from Bolton, in Greater Manchester. Its own presentation describes a team of plumbers and heating engineers serving customers in the Bolton area, with a service catalogue that extends beyond heating and plumbing into drainage, electrical work and air conditioning. The company states that it has been trading for over a decade and that it works with most major insurance providers on boiler breakdowns and new installations.

Gas, boilers and landlord compliance

Gas work is central to the offer. The firm lists gas engineering among its services and states that it only uses engineers registered on the Gas Safe register. Its landlord-oriented line is built around the Landlord Gas Safe Certificate, presented as a way for property owners to meet their legal obligations. The site also advertised a landlord gas certificate package at £75 plus VAT as a special offer at the time of writing this profile.

On the boiler side, the catalogue covers boiler servicing, emergency boiler repair and new boiler installation. For installations, the company describes a fixed-price process with online quoting and a free survey booking system: the customer obtains an instant price and then selects a date and time for a Gas Safe registered engineer to carry out the survey. Boiler service plans are grouped into Bronze, Silver and Gold packages.

Heating, plumbing and drainage

Beyond boilers, the service list includes central heating repairs, central heating power flush and heat pump installation. The plumbing side covers general plumbing repairs, leak detection and trace-and-access work, bathrooms and water leaks. Drainage is offered as a separate service line, and the company also handles gas hob installation and repair as well as gas fire repair and servicing.

Electrical work and air conditioning

The electrical division covers electrical repairs and installations, and air conditioning also appears among the services offered. This makes the firm a single point of contact for several trades across a property rather than a heating-only contractor.

Who the work is aimed at

The site addresses homeowners, landlords and letting agents. Landlord compliance and boiler service packages are presented as products in their own right, while the general repair and installation lines target domestic properties. The company states that it works with most major insurance providers on boiler breakdowns and new installations.

Reputation and guarantees as presented

First Response 360 says its service record is reflected in testimonials from residents, landlords and agents on Trustpilot, Checkatrade and Rated People, and it invites customers to review it on TrustATrader. It also states that it offers a workmanship guarantee and commits to correcting work that does not meet the customer's expectations. These are the company's own claims about its track record rather than independently verified findings.

Company details

FirstResponse360 Ltd is registered in England and Wales under company number 12064171, with a VAT registration number of GB345798451. Both its registered address and its trading address are given as Flat 14 Fernleigh, 45 Sharples Park, Bolton, BL1 6PG.