Project Business Solutions

Independent telecoms and energy brokerage for North East businesses

Project Business Solutions (PBS) is a telecoms and energy consultancy based in Boldon Colliery, Tyne and Wear, founded in 2011 by Michael Gibbons and Carla Redpath. It positions itself as an independent intermediary: rather than working for a network or an energy supplier, it compares the options available across multiple providers and negotiates on behalf of the business client. Its stated coverage is the North East and, more broadly, the rest of the UK.

The company describes a single point of contact model, with a dedicated account manager handling each client and no call-centre layer. Its proposition centres on auditing existing arrangements across mobile, telephony, broadband and energy, identifying where a business is overpaying, and then managing the paperwork, porting and notifications involved in switching.

Four service lines under one contract relationship

PBS groups its activity into four areas, each with its own supplier panel and technical options.

• Business mobiles: multi-network contracts across EE, O2, Vodafone and Three, plus specialist MVNOs, with tariffs matched to each user's coverage needs. The company also offers multi-SIM management from a single dashboard, business eSIMs aimed at reducing roaming costs, and a mobile health check to identify where a bill is inflated. It cites savings of up to 30% on mobile.
• Business telephony: cloud-based VoIP systems that require no on-site hardware, integrate with Microsoft Teams and CRM platforms, and include more than 50 features. They run on mobile, desktop and desk phone. Related services include contact-centre features and support around the BT digital switch-off.
• Business connectivity: SoGEA, FTTP and dedicated leased line broadband, segmented by team size — up to 10 users, up to 150 users, and 150+ or high-bandwidth users. The company refers to 99.9% uptime and offers a quality-of-service option.
• Business energy: gas, electricity and dual-fuel contracts tendered across more than 20 vetted suppliers, with the full tender process and switch handled by PBS and renewal reminders to avoid automatic renewal at the wrong rate. It cites savings of up to 40% on energy.

Supplier relationships and buying group

The independence claim rests on the breadth of the supplier panel. On the mobile side PBS lists EE, O2, Vodafone and Three, along with the plan.com platform and Currys devices. For telecoms and connectivity it names OneCom, Gamma Telephony, Nebula Connectivity and Zen Internet. The company is a founding member of SEBB Group, the Sustainable and Ethical Buying Bureau, through which it says it accesses collective buying power and wholesale rates.

How an engagement is structured

The process is presented in three stages. It begins with a free review, described as taking about 15 minutes, in which current arrangements across every service are audited. A recommendation follows, comparing the available options in plain terms. PBS then handles the switch itself, including paperwork, number porting and supplier notifications, through the assigned account manager.

Clients and positioning

The company says it has served North East businesses for more than 20 years and cites a five-star Trustpilot rating. Published testimonials come from Hays Garden World, SIAMP and LSC Accounting Limited, and refer to the account manager by name and to the absence of a call-centre experience. PBS also segments its messaging by role — business owner, finance manager, IT manager and human resources — and runs a partner programme paying commission on introductions and renewals.

Company details

Project Business Solutions is part of SEBB Group and operates from Unit 3, Bensham Street, Boldon Colliery, NE35 9LN. Its registered company number is 07806677.