Nest Estate Agents

Nest Estate Agents, an independent agency in Blaby village

Nest Estate Agents is a small, independent, family-owned estate agency founded and directed by Sara Quatermass, who states that she has spent her entire agency career working in the local community. The firm operates from a high street office in Blaby village and describes its coverage as the whole of Leicestershire. Its team is presented as dedicated, professional and passionate, with decades of combined experience behind the service.

The agency positions itself on a combination of what it calls a modern approach with traditional values: it states that it uses current technology while keeping conventional principles. It also stresses that it does not trade under any other names, presenting itself as the only agency a client would need.

Sales and lettings under one roof

The core activity is residential property work on both sides of the transaction. For sellers, the agency publishes a step-by-step guide to selling a property and offers valuations booked through its site. For landlords and tenants, it sets out where to start with letting a property and maintains a dedicated rentals line alongside the sales line.

• Property sales, including marketing of homes and negotiation on onward purchases.
• Lettings and property management support for landlords and tenants.
• Property search tools for buyers and renters, filterable by location, price, number of bedrooms and property type, with list and map views.
• Registration for property updates so clients hear about new listings.
• A free, instant online conveyancing quote service.
• A channel for reporting rental maintenance issues and repairs.

How the agency describes its approach

Nest frames a home move as both the largest financial transaction most people will make and an emotional one, treating properties as homes rather than bricks and mortar. It says its team works with integrity and compassion, treats clients as individuals and aims to exceed their expectations. The founder describes the business as built around her own passion for the work, a good workplace for the team and priority on client needs, and the agency commits to seeking the best achievable price for the homes it handles.

The service is presented as personal and tailored to individual requirements, covering selling, renting, buying and property investment, with the stated aim of retaining the trust of new, existing and returning clients.

Client feedback cited on the site

The agency reproduces testimonials from clients in Whetstone, Narborough, Blaby and Wigston Road, Blaby. They refer to a proactive and hands-on approach to a sale and to negotiating an onward purchase, to communication and advice during a purchase, and to the appeal of a family-owned business after encounters with what the client describes as a hard sell from other agents. One testimonial concerns a sale arranged after a property owner moved into a care home. These are individual accounts rather than an aggregate rating.

Offices in Blaby and Enderby

The main high street office is in Blaby village. A second office is listed in Enderby, with its own telephone number and email address, and a Blaby email address is also published for the agency. Sales and rentals are handled on separate telephone lines.

News and local presence

The site carries a news section with posts on local and agency matters, including a Halloween campaign and a Poppy Day item dated 11 November 2023, alongside a blog and local news area. The agency also lists membership of the Guild and publishes its complaints procedure and a CMP certificate.