Hadleigh Breakdown

Emergency breakdown assistance for Trinity Lane Insurance and rescue scheme members

Hadleigh Breakdown operates an emergency breakdown service aimed at customers of Trinity Lane Insurance Company Limited. The same service is available to members of Flux Rescue and HIC Rescue, who can contact the company 24 hours a day, 365 days a year.

The operation is built around a control centre that receives the call and uses its own mapping system to locate the driver quickly. Once the position is established, the control centre instructs local breakdown specialists through the Apex network, which brings together recovery operators who carry out the assistance on the ground.

How a call is handled

The process described by the company follows a clear sequence: the driver contacts the control centre, the mapping system identifies the location, and the nearest specialist within the Apex network is dispatched. This structure is designed to coordinate the response from a central point rather than leaving the driver to find a local operator independently.

Management and control centre

The management team is led by Ronan Hart as General Manager, with Leigh Greve as Manager and Kylan Wallington as Control Centre Team Leader. All three are listed with the same contact number, 01245 408500, which corresponds to the control centre.

Network of recovery operators

Hadleigh Breakdown invites recovery operators to join its network. Applications are handled by email, and the company presents this as an open channel for operators interested in receiving work through the Apex network.

Corporate structure

Hadleigh Breakdown is a division of Hadleigh Claims Management Limited, registered in England and Wales with company number 06946497. The company operates from Unit 6, Lake Meadows Business Park, Woodbrook Crescent, Billericay, Essex, CM12 0EQ.