Cadence Performance

Cadence Performance: Giant retail, workshop and fitting across South East England

Cadence Performance is a cycling retailer operating under the Giant banner, with shops listed as Cadence/Giant stores in Crystal Palace, Guildford, Loughton, Paddock Wood, Shoreham, St Albans, St Paul's and Twickenham. The company presents itself as an official Giant retailer and stocks the group's brands alongside its own service operation.

Bike ranges on the shop floor

The catalogue is organised by riding type rather than by brand alone. Road riders are served with Giant and Liv road bikes, triathlon and time-trial machines and road frames, while off-road ranges cover Giant and Liv mountain bikes and mountain bike frames. Gravel, hybrid and electric bikes are each split between Giant, Liv and, for e-bikes, Momentum models. A separate kids' category completes the bike offer, and end-of-season sale sections run across road, mountain, gravel, hybrid and electric lines.

Clothing, components and accessories

Beyond complete bikes, the stores carry riding kit: jerseys, shorts and tights, jackets and gilets, gloves, socks, hats and caps, warmers and footwear from Giant, Liv, Shimano, Sidi, Fizik and Giro. Helmets sit in their own section. The parts inventory spans gears and drivetrain, tyres and tubes, wheels, brakes, pedals and cleats, saddles and seatposts, and bar tape and finishing kit. Accessories include computers, lights, locks, pumps, bottles and cages, sunglasses, and packs and luggage.

Fitting, workshop and coaching services

Cadence Performance runs a dedicated bike fitting service, referred to on the site as STT and DCF bike fitting, alongside workshop work covered by membership and service plans. The service menu also lists coaching and sports injury support. These are presented as in-house services rather than retail add-ons, and the workshop is backed by membership options for regular maintenance.

Buying and payment options

The site sets out delivery, Click & Collect, finance information, Cyclescheme participation and a returns policy, giving customers several routes to purchase beyond paying in store. A customer support channel handles enquiries separately from the individual shops.

A local high-street network

The company frames its estate as shops "on your local high street", with the eight locations spread across South East England and London. Each shop keeps its own opening days and contact details, and the group also publishes news, blog posts and events alongside its retail and service information.