Value Cabs Ltd

Value Cabs: Belfast taxi and chauffeur-drive operator

Value Cabs Ltd is a Belfast-based taxi and chauffeur-drive company that presents itself as Northern Ireland's leading operator in its segment. Its own figures put the business at more than 110,000 passengers carried each week, served by a fleet licensed for 800 taxis. The company states that its drivers are fully trained and uniformed, and that it runs modern, well-maintained vehicles.

The operation is built around a 24-hour booking line and an online booking flow: the customer enters a pickup point and destination and the company dispatches a taxi. Alongside the phone and web channels, Value Cabs offers a free booking app.

Booking channels and the mobile app

The free Value Cabs app is presented as the fastest route to a booking, with real-time tracking of the vehicle, payment options integrated into the app and the same pool of drivers. The website also allows booking directly, without the app, through a "Book Now" form that asks for the origin and destination before assigning a car.

Service lines beyond the standard fare

• Corporate accounts for business travel.
• Executive cars for higher-grade chauffeured journeys.
• Wedding cars.
• Taxi tours.
• Airport transfers.

The company publishes a separate fares section and documents its policy on deferred payments and on cancellation and no-show fees.

Driving opportunities

Value Cabs recruits drivers on both a full-time and part-time basis, with hours the company describes as flexible. It frames the offer as a career option or as work limited to chosen days, within a structure of 800 licensed drivers.

Practical information

The booking line operates, seven days a week, and there is a separate international number for callers from outside the United Kingdom. Administrative enquiries are handled on a weekday line. The company notes that all calls are recorded for training and security purposes.