Freedom Spas

Hot tub and swim spa servicing across Bedfordshire and neighbouring counties

Freedom Spas is a family-run business, established in 2021, that services, repairs, drains and installs hot tubs and swim spas. Its engineers work on any make or model, indoors or outdoors, and the company describes itself as having more than 20 years of experience in the installation, maintenance and repair of these units. The service area covers Bedfordshire, Hertfordshire and Buckinghamshire, together with parts of North West London.

The company presents itself as an award-winning operator and states that it works to keep hot tubs and swim spas running efficiently and safely. Its stated approach is to diagnose faults and replace only the parts that are necessary.

Repairs and diagnostics

Freedom Spas handles breakdowns and repairs on hot tubs and swim spas of all makes and models, both indoor and outdoor. The work begins with a diagnostic investigation to identify the fault, followed by the repair itself. The company also offers technical advice alongside the repair work.

Servicing, drainage and installation

• Servicing: annual or ad hoc servicing intended to keep a hot tub at its optimum level and maximum efficiency.
• Drain and refill: a service aimed at keeping water pipes clean and safe and at preventing damage to the equipment.
• Installation: installation of a new hot tub, including bespoke training and advice on getting it up and running.
• Commissioning and upgrades: a commissioning service, upgrades and technical advice are also listed among the offerings.

Replacement advice and sourcing new tubs

The company raises the question of when an old or poorly maintained hot tub is worth replacing rather than repairing. Its reasoning is that older units tend to be less efficient than newer models, use more energy to heat and maintain the water, and are more likely to need repairs whose accumulated cost may eventually exceed that of a replacement. Freedom Spas offers to inspect a hot tub and give an appraisal of whether replacement would be more cost-effective.

It can also source a range of hot tubs designed in the United Kingdom that incorporate current energy-efficiency technology, described as comfortable, well equipped and built to withstand years of constant use.

Engineers and customer feedback

The company refers to its specialist engineers and their decades of experience managing and maintaining all types and sizes of hot tubs and swim spas. Reviews displayed on the site, attributed to Google, describe prompt appointments, repairs carried out as quoted, sourcing of parts that were out of production, and advice on chemical management and ongoing maintenance. Individual reviews reflect the experience of the customers who wrote them.

Where Freedom Spas works

Alongside the county-level coverage, the company lists the following places among those it serves: Amersham, Barnet, Berkhamsted, Borehamwood, Brookmans Park, Harpenden, Hatfield, Hemel Hempstead, Hertford, Hitchin, Letchworth Garden City, Potters Bar, Radlett, Rickmansworth, St Albans, Stevenage, Tring, Watford, Welwyn Garden City and Whetstone.