The Luxury Bath Company

The Luxury Bath Company: designer stone bathrooms sold online in the UK

The Luxury Bath Company is an online retailer of high-end bathroom products based in the United Kingdom. Its catalogue is built around stone as the defining material, covering freestanding and back-to-wall baths, stone basins, shower trays and screens, brassware, bathroom furniture and accessories. The company presents itself as a specialist in what it calls "The Art of Bathing", with collections styled to combine aesthetic and functional criteria.

The range is aimed at both domestic and commercial markets. According to the company, its products are designer items brought directly from its own manufacturing facility, a model it says allows it to keep prices affordable. The site also states that the team brings together more than eighty-five years of design and manufacturing experience in the luxury bathroom sector.

Product categories available in the online catalogue

The store is organised into several main families, each with subcategories that reflect the breadth of the offer:

• Baths: freestanding stone baths, back-to-wall stone baths, corner baths and soaking tubs.
• Stone basins: countertop, floorstanding and wall-hung models, as well as bundled sets.
• Showers: shower trays, shower screens, shower controls, shower accessories and shower sets.
• Taps and brassware: bath taps, basin taps and wastes.
• Bathroom furniture: vanity units, wall units and tall units.
• Accessories: bath trays, bath headrests and mirrors.

Within the bath collection, the company names specific models such as the Banksy, with asymmetrical lines, the Larkin, the Freud and the Barker, each with a distinct design character.

Augmented reality and 3D visualisation for bathroom planning

One of the distinctive features the company highlights is the use of augmented reality technology to bring the showroom experience into the customer's home. This tool is presented as a way to help customers with individual tastes visualise how a bathroom could look and to design a space that reflects their personality and style. The site also lists AR and 3D visualisation among its service features, alongside immediate delivery, a lifetime guarantee and factory-direct prices.

Trade accounts and commercial supply

The Luxury Bath Company operates a trade account application process, which indicates that it serves professional customers as well as private buyers. The company explicitly states that it supplies designer bathroom products to both domestic and commercial markets. Its product range, organised around stone baths, basins, shower trays and brassware, is presented as suitable for projects that require a coordinated bathroom specification.

Delivery, guarantees and purchasing conditions

The online store lists immediate delivery among its advantages and provides a shipping policy, a refund policy and terms and conditions. It also advertises a lifetime guarantee on its products. Purchases are made through the website, with a shopping cart and checkout system, and the site allows customers to calculate shipping rates by entering their country or region, province and postal code. The currency shown is the pound sterling (GBP), and the store lists Guernsey, the Isle of Man, Jersey and the United Kingdom as delivery destinations.

At the time of writing this profile, the company was running an "Autumn Refresh" promotion offering 15% off its entire collection of stone baths, basins, shower trays and brassware, with the discount code AUTUMN applied at checkout. The offer was scheduled to end at midnight on 31 October and could not be combined with other promotions, according to the conditions published on the site.

Customer contact and sales support

The company provides a sales team contact for project discussions, as well as separate email addresses for sales and customer service. It also publishes a contact page and a set of company information pages covering its about section, materials, news, frequently asked questions, press mentions and contact details. The website is available in English and prices are displayed in GBP.