Hilton & Horsfall

Hilton & Horsfall, an independent agency covering Burnley, Pendle and the Ribble Valley

Hilton & Horsfall is an independent, owner-led estate and letting agency with its branch in Barrowford, Lancashire. The firm was established in 2007 by Gavin Hilton, who had previously built his career at an established local agency and brought more than twenty years of experience in property sales and lettings to the new business. From its Barrowford office it handles sales and lettings on both sides of Pendle, covering Burnley, Pendle, the Ribble Valley and surrounding areas.

The agency describes itself as multi award-winning and presents its approach around high-quality property marketing, clear communication and straightforward advice. It states that it was an early adopter of social media for showcasing property and reports an online following of almost 25,000 people viewing, sharing and engaging with its property content.

Growth from lettings roots to a Barrowford high-street office

According to the company's own account, the business already had firm foundations in the lettings sector when the national property market downturn of 2008 arrived, which allowed it to keep growing. In 2009 it opened its prominent high-street office in Barrowford and invested in technology, marketing and brand presentation, the elements it credits with shaping the proactive, contemporary agency it presents today.

Sales, lettings and the Prestige range

The agency markets, sells and lets all types of property in Clitheroe, Barrowford, Preston, Burnley, Pendle and across the Ribble Valley. Its property search is organised into two tiers: Signature properties and a premium Prestige range, the latter presented as a showcase of the finest homes across the region with marketing tailored to higher-value listings.

Services are grouped by client type:

• Sellers: the agency positions property presentation as the centrepiece of its sales service, with photography, written descriptions and marketing aimed at reaching a wide audience.
• Landlords: letting services presented as reliable and low-stress for landlords.
• Buyers and tenants: support in finding a next home across Burnley, Pendle, the Ribble Valley and surrounding areas.

Valuations, conveyancing, mortgages and investment property

Beyond sales and lettings, the firm lists a broader set of property services. It carries out property valuations across Burnley, Pendle and the Ribble Valley, which it bases on local knowledge and experience. For conveyancing it works alongside established solicitor firms, a collaboration it says results in a smoother and speedier transaction. On finance it provides access to independent mortgage advice with whole-of-market mortgage deals, arranged through a consultation with its team. It also advises clients looking to add property to a pension portfolio, covering achievable property yields and property sourcing using its local knowledge.

Property marketing and local presence

Hilton & Horsfall presents marketing as a defining part of its work, describing its property marketing as stunning and its social media reach as unmatched in its own terms. The agency states it is consistently number one for selling properties in Burnley and Pendle, a claim it makes about its own performance. Its local credentials are framed around being born and raised in Lancashire and knowing the neighbourhood, with area guides published for the locations it covers.

The branch is at 75 Gisburn Road, Barrowford, Lancashire, BB9 6DX, and the agency also publishes a complaints procedure and client money protection information.