Heat Pump Parts

Heat Pump Parts: OEM spares for air, ground and water source systems

Heat Pump Parts is a UK-focused online retailer specialising in genuine OEM spare parts and accessories for heat pumps. Its catalogue covers air source, ground source, exhaust and water source units, and the company presents itself as offering the UK's largest selection of such parts. The range is aimed at homeowners, professional technicians and retailers who need to maintain, repair or upgrade installed equipment.

Product categories in the catalogue

The shop is organised both by component type and by manufacturer. The main collections listed are:

• Air source heat pump spare parts and accessories
• Ground source heat pump spare parts and accessories
• Exhaust heat pump spare parts and accessories
• Accessories and ancillaries
• Compressors and F-Gas parts
• Cylinders
• Solar thermal parts and accessories
• Underfloor parts and accessories
• Tools

Within accessories and consumables, the site groups heat pump filters, chemicals and fluids, sensors and circulation pumps. It also lists F-Gas ancillaries and JAVAC refrigerant tools, plus cylinder lines from Joule and OSO Hotwater.

Manufacturers and brands stocked

Parts are catalogued by manufacturer, including NIBE, Panasonic, Daikin, Thermia & Danfoss, Mitsubishi, Grant, ecoforest, Hitachi, Vaillant, Samsung, Worcester Bosch and Dimplex. A separate brand section covers Ecoclip, ESBE, LK, JAVAC, OSO Hotwater, Joule, Reliance, Inta, and Altecnic & Caleffi. For NIBE exhaust systems, the site dedicates specific sections to the F470, F370, F205P, Fighter 315P and Fighter 410P models.

Parts finder and technical support

For customers unsure which component they need, the company offers a parts finder service. Its stated method is to request a photograph of the part along with the serial number and model number, after which the team identifies the correct item and returns a price. The site names Kris and Baron as the contacts for this service and describes telephone technical advice as part of the support offered.

Delivery and order conditions

The shop advertises free shipping on eligible orders over £250 and next-day delivery as an available option, described as nationwide. Prices are shown in pounds sterling, and the store also lists a range of other currencies for browsing. A promotion on Ecoclip products offers 10% off when four or more items are purchased.

Examples from the product spotlight

The featured items at the time of writing included an ESBE VZC162 external thread valve at £152.74, a Heat Pump Parts CSS-32U Copeland/Emerson soft start for single-phase compressors at £310.68, an LK EMV 110-K actuator at £109.99, an Aspen Silent+ Mini Lime slimline plug-and-play unit at £152.35 and a Thermia/Danfoss SH184A4ALC compressor at £3,524.61. The catalogue also highlighted a complete clean kit intended to combat sludge and corrosion.

Customer feedback

The site reproduces several customer accounts. One buyer describes ordering an ESBE mixing valve and actuator on a Monday morning and receiving the parts by Tuesday lunchtime, with help resolving an exchange after a heating engineer had specified the wrong model. Another reports that the company identified a replacement for a discontinued soft starter and provided telephone technical advice to get it working. A repeat trade customer mentions using the service for a couple of years and finding the required parts at a good price, while other reviews credit named staff with methodical diagnostic advice on part selection and fault-finding.