Active Heating Services

Active Heating Services: boiler, heating, plumbing and drainage work across Berkshire

Active Heating Services Ltd operates as a local boiler, heating, plumbing and drainage contractor serving households across Berkshire and neighbouring areas. The company presents itself as a small, personal operation that combines domestic heating work with plumbing, drainage and air conditioning, and it states that its engineers are Gas Safe registered for gas and LPG systems and OFTEC registered for oil systems. It also indicates that all engineers are enhanced DBS checked.

The service area named on the site covers Newbury, Thatcham, West Berkshire, Reading and Basingstoke along with surrounding towns, and a longer list includes places such as Abingdon, Andover, Bracknell, Crowthorne, Didcot, Henley on Thames, Hungerford, Marlborough, Pangbourne, Tadley, Wallingford, Wantage, Wokingham and Woodley.

Central heating and boiler work

The core of the business is domestic central heating and boilers. The company handles breakdown repairs, servicing and installations or upgrades on gas, oil and LPG heating systems and boilers. Related pages on the site distinguish between gas heating services, oil heating services and heat pumps, and the company lists a heat pump engineer among its capabilities.

• Boiler service, repair and installation
• Gas Safe engineers for gas and LPG systems
• OFTEC registered engineers for oil systems
• Oil boiler service, repair, installation and oil tank services
• Heat pump work, including air source and ground source heat pumps
• System design and installation of heating and hot water
• Repairs and replacements of boilers, hot water cylinders, pipework and controls
• Pressurised systems and system flushing
• Home buyer's surveys, maintenance contracts and second opinions on complex issues

Plumbing and drainage

Alongside heating, the company offers domestic plumbing and drainage services. The plumbing side covers leaking pipes, broken taps and showers, and general household plumbing repairs and installations, including bathroom and kitchen plumbing. On drainage, it deals with internal and external drainage, blocked drains and toilets, collapsed drains and the installation of new drainage, and it states that it uses CCTV equipment for inspection work. Water leak detection and repair is listed as a separate service.

Air conditioning and climate control

The company also installs air conditioning and climate control systems, which it describes as energy efficient and cost effective units that can heat as well as cool, aimed at maintaining comfortable temperatures at home throughout the year.

Landlords, letting agents and commercial clients

Beyond owner-occupier homes, the site addresses rental property work for landlords, letting agents and Airbnb hosts, heating and plumbing for HMO properties, and a commercial services line. These are presented as distinct areas of activity rather than as part of the standard domestic offer.

Active Care boiler and heating cover

Active Heating Services sells boiler and heating cover through plans grouped under the name Active Care. According to the site, the plans are intended to protect against breakdowns of boilers, central heating and hot water systems, with parts and labour included, no visit excess and an annual boiler service included in all plans. Several plan levels are offered so that customers can choose what is covered. At the time of writing this profile, the site displayed a Boxing Day promotion offering 50% off boiler cover.

Finance and regulatory information

The company advertises boiler finance and an instant online quote for new boilers. It states that Active Heating Services Ltd (FRN 1032960) is an Introducer Appointed Representative of Tradehelp Ltd, authorised and regulated by the Financial Conduct Authority (FRN 697812), and that it introduces customers to TradeHelp Ltd for credit broking only without receiving a fee for the introduction. TradeHelp Ltd is described as a credit broker rather than a lender, offering loans from Novuna Personal Finance, a trading style of Mitsubishi HC Capital UK PLC. Finance is subject to status and credit check before work begins, and a 14-day cooling-off period applies to applications.

The site also publishes a complaints policy, privacy policy and terms and conditions, and lists job vacancies and blog posts among its resources.