IT Support & Services

What it offers

IT Support & Services is a Peruvian company dedicated to the sale and technical support of IT software. They offer technological solutions for businesses, educational institutions, and government agencies, adapting to the specific needs of each client.

Products and brands

They market a wide range of software from recognized brands, including:

• Antivirus and security: eScan, ESET, Sophos, Kaspersky, F-Secure
• Backup and data recovery: Ultrabac, Acronis, Arcserve, Veeam, Nakivo, Uranium Backup
• Remote control and access: TeamViewer, Dameware
• Inventory and monitoring: Lansweeper, ManageEngine, NetSupport, Paessler PRTG
• Web filtering and monitoring: Fastvue TMG, Forcepoint
• Others: Microsoft, Adobe, WinRAR, WinZip, SolarWinds, Quest, and more.

Services

• Commercial and technical pre-sales consulting: Attention to the customer's requirement to determine necessary HW, SW, and service solutions.
• Sales: Fast order processing with guaranteed quality.
• Cloud services: Solutions such as Microsoft Azure, Ultrabac, Acronis, and Arcserve for storage (SaaS), backup (BaaS), and disaster recovery (DRaaS).
• After-sales service: Commercial and technical assistance to resolve questions or problems.
• Technical support: Immediate assistance through remote control tools.
• Support escalation: If the problem is not resolved in the first instance, it is escalated to the manufacturer.

Specialties

They specialize in activity monitoring software, system backup, antivirus protection, network inventory, and remote control solutions, helping companies improve productivity and security.

Contact

Phone: +51 990353780
Email: ventas@itsupport.com.pe
LinkedIn: https://www.linkedin.com/company/itssca/

It is recommended to confirm the information directly with the company.