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Who we are

Atento is one of the leading global providers of customer relationship management (CRM) and business process outsourcing (BPO) services, positioned as a leader in Latin America. With a presence in 14 countries, Atento has over 150,000 employees and offers services to more than 400 clients, including multinational companies in sectors such as telecommunications, banking, finance and others. In 2019, it was recognized as one of the 25 best places to work in the world by Great Place to Work®.

What we offer?

• Integrated and digital customer service solutions
• Unified and multi-channel collections solution
• Automation of office and back office processes
• Consulting in process improvement of customer experience (CX)
• Next-generation capabilities based on advanced technology
• Remote support services (Atento@Home)
• Data security and legal compliance

Areas of specialization

• High-value sales
• Digital and traditional customer service
• Integrated and automated collections
• Business process automation
• Data analytics and applied process improvement
• Artificial intelligence and sentiment analysis
• Consulting in customer experience

Values and commitment

Atento is committed to innovation, excellence in service and continuous improvement. It offers an internationally recognized work environment and contributes to sustainable development through its business practices.

How to contact?

• Email: popper.js@1.16 (note that this does not seem to be a valid email, it could be an error in the scan)
• Web: https://www.atento.com
• Social media: Facebook, Instagram, WhatsApp, Yelp