OneMall

OneMall, a proxy buying service for Japanese marketplaces

OneMall operates a cross-border purchasing platform that lets customers outside Japan buy from Japanese online stores and marketplaces. The service acts as an intermediary: it provides a Japanese address, pays the seller in yen, receives the item at its warehouse in Japan and then forwards it overseas. The company presents this as a way around the fact that many Japanese stores and marketplaces, including Mercari, Yahoo Auctions, Rakuten and Suruga-ya, only deliver inside Japan and only accept Japanese payment methods.

The site is published under the onemall.jp domain and the footer identifies Inagora Inc. as the rights holder.

Marketplaces and stores covered

According to the site, OneMall buys from more than 16 Japanese sites. The platforms named explicitly are:

• Mercari
• JDirectItems Auction (Yahoo Japan Auctions)
• JDirectItems Fleamarket (Yahoo Fleamarket)
• Rakuten
• Rakuma
• Amazon Japan
• Suruga-ya
• ZOZOTOWN
• Animate
• 2nd STREET

Beyond that list, the service states that customers can paste a product link from other Japanese online stores and OneMall will place the order on their behalf.

How the purchase and shipping process works

The site describes a two-step payment structure. First, the customer pays the item price plus OneMall's service fee, which is shown before the order is confirmed. Second, once the item reaches the warehouse in Japan, the customer pays international shipping. Purchases from different sellers can be consolidated into a single parcel to reduce shipping costs, and a shipping calculator on the site is offered to estimate the total for a specific item and destination.

The platform also lists additional services under its value-added offering, including a pre-storage photo service and a LinkBuy option, and it publishes guides for buying on JDirectItems Auction.

Product categories and brands

The catalogue is organised around collecting and lifestyle categories. The site highlights figures, trading cards, idol goods (K-pop and J-pop), anime goods, watches, sneakers and Japanese skincare, alongside broader sections for hobbies, outdoor products, fashion, electronic goods, comics, plastic models, magazines, doujinshi, CDs and DVDs, and cosplay.

Anime merchandise is grouped by series, with titles such as ONE PIECE, Death Note, Sword Art Online, Tokyo Ghoul, Demon Slayer and Attack on Titan. Among the Japanese brands the site references are Supreme Japan, A BATHING APE (BAPE), COACH, gelato pique, Snidel, niko and..., SEIKO and Pokémon TCG.

Editorial content and customer information

OneMall maintains a blog with buying guides, including articles on Labubu blind boxes, the Fujifilm X-S10 camera, purchasing anime figures from Mercari and navigating Japanese online stores. The site also publishes customer reviews and sections covering payments and fees, shipping methods, prohibited items, customs duties, returns and refunds, and seller safety.

The platform is also accessible through a dedicated mobile app, and the site advertises a 5% discount for new app users and a flash weekend sale of up to 4% off running from 10.16 to 10.18.