CHARLES & KEITH

Shoes, handbags and accessories in region-specific online stores

CHARLES & KEITH is a fashion retailer whose online catalogue covers women's and children's footwear, bags and accessories. The product mix ranges from everyday shoes and flats to heels and boots, alongside totes, shoulder bags, hobos and other handbag styles. Availability, sizing and delivery options depend on the selected regional storefront.

Browsing the collection

The shop organises products into footwear, bags and accessories, with sections for new arrivals and popular styles. Product pages show available colours and sizes for each item; these vary across designs, so shoppers should check the individual listing before ordering. The US storefront also provides region-specific shopping, while the brand's global country selector leads customers to other local stores.

Customer service and order questions

The contact form routes enquiries by store type and topic, including general questions, product availability, defective items, account and order issues, returns or exchanges, and shipping or delivery. It asks customers to identify the country of purchase so the request reaches the relevant store. Customer service is also available through the listed email and WhatsApp channel.