Urban Ground

Urban Ground: long-term apartment rentals in Berlin and Frankfurt

Urban Ground is a rental operator focused on long-term apartments in Germany, with its main activity concentrated in Berlin and a smaller presence in Frankfurt am Main. The company presents a fully digital rental process: prospective tenants can browse the available homes online, take 360-degree virtual video tours and book directly through the website. The stated aim is to shorten the path from viewing to signing and moving in.

The portfolio is organised by rental type, with separate sections for furnished apartments, unfurnished apartments, studio apartments and shared apartments in Berlin, plus a dedicated page for Frankfurt am Main. The site listed 40 properties in Berlin and one in Frankfurt am Main at the time of writing this profile.

A digital booking process with virtual viewings

According to the company, every apartment can be examined remotely through 360-degree virtual tours, and bookings can be completed online and paid for by credit card, PayPal or bank transfer. For those who prefer to see a property in person, a personal viewing can be scheduled. The company describes the whole sequence as "View It - Sign It - Rent It".

Urban Ground states that it applies no additional charges or hidden fees and that tenants save on brokerage costs. It also indicates that rental contracts are available in two languages, which it presents as a practical advantage for international tenants.

Support for expatriates and foreign documentation

A central part of the offer is aimed at people arriving in Germany from abroad. Urban Ground accepts non-German documents such as credit reports and employment history from the tenant's country of origin, and provides multilingual support throughout the rental process. The company also describes itself as a point of help for expatriates in Berlin, extending to practical matters such as registration, internet connection and opening a bank account.

Flexibility is another element the company highlights: stays can range from three months, which suits tenants who need temporary housing before settling on a longer arrangement.

Arrival and tenancy follow-up

Urban Ground states that if something is wrong when a tenant arrives, the company will resolve it. Tenant comments published on the site describe apartments as clean and equipped as shown in the photographs, and refer to quick responses to queries and requests during the tenancy. These are individual accounts rather than a general assessment of the service.

Rental types and coverage

• Furnished apartments in Berlin
• Unfurnished apartments in Berlin
• Studio apartments in Berlin
• Shared apartments in Berlin
• Apartments in Frankfurt am Main
• Corporate housing

The site also groups its Berlin listings by neighbourhood, covering Mitte, Pankow, Treptow-Köpenick, Lichtenberg-Rummelsberg, Neukölln, Spandau, Charlottenburg-Wilmersdorf, Friedrichshain-Kreuzberg, Reinickendorf, Steglitz-Zehlendorf, Marzahn-Hellersdorf and Tempelhof-Schöneberg. Separate sections address landlords, property alerts and a refer-and-earn programme.

Tenant base in figures

The company reports tenants of 83 nationalities and describes itself as serving a largely international clientele in Berlin. It presents its activity as a way to reduce the cost and friction of finding a home compared with conventional apartment searches, which it associates with long viewing queues.