Just Energy

Just Energy is an energy provider with nearly 25 years of experience in North America. It offers electricity and natural gas for residential and commercial customers, with green energy options and a simplified service experience.

What It Offers

The company offers electricity and natural gas plans, as well as renewable energy programs. In Texas, all electricity plans include:

• Plan changes with no fees or commissions.
• Free service transfer in case of moving.
• Bilingual support (English and Spanish).
• Optional green add-on.
• Auto-pay for added convenience.
• Additional discounts with GoodBundle and Stat Rewards.

Services

• Electricity and natural gas plans for homes and businesses.
• Green programs: JustGreen Power and JustGreen Natural Gas (not available in Texas).
• GoodBundle: energy discounts, 10% off HomeWater products, and waiver of late payment fees.
• Refer-a-Friend, Stats Rewards, and special plans like Nights Free and Summer Saver.
• Cancellation fee reimbursement up to $150 for new customers in Texas with a contract of 12 months or more.

Track Record

Just Energy has served more than one million customers in over 20 years of operation. It has an average rating of 4.2 stars based on 7,891 Google reviews.

Locations and Coverage

The company operates in the following U.S. states: Delaware, Illinois, Indiana, Maryland, Massachusetts, Michigan, New Jersey, New York, Ohio, Pennsylvania, and Texas. Also in the Canadian provinces of Alberta, Manitoba, Ontario, Quebec, and Saskatchewan.

The address for refund correspondence is: 5251 Westheimer Road, Suite 1000, Houston, TX 77056.

Contact

• Main sales and support: 866-288-3105
• Customer service: 866-587-8674
• Disconnection assistance in Texas: 866-253-6480
• Email: customersupport@justenergy.com
• Fax: 888-548-7690

To confirm details, contact the company directly.