Valhalla Pure Outfitters

Valhalla Pure Outfitters: outdoor retail across British Columbia and Alberta

Valhalla Pure Outfitters (VPO) is a Canadian retailer of outdoor clothing, gear, footwear and accessories. The company combines an online store with a chain of physical shops, and its catalogue spans more than 450 brands, according to the store's own presentation.

A multi-brand catalogue

The product range covers outdoor clothing, footwear, technical gear and accessories. The site highlights a broad brand selection and references Smartwool among the labels it carries, alongside a general inventory of over 450 brands. The online shop is organised around collections and brand listings, and it includes a bundle purchasing function.

Online store and customer service

Online orders are handled by a dedicated e-store customer service team, reachable by email and by telephone, with a toll-free line for calls. The company also publishes an FAQ section for questions about online purchases. The e-store customer service address is in Vernon, British Columbia.

Thirteen shops in western Canada

Beyond the online operation, VPO operates thirteen stores: twelve in British Columbia and one in Alberta. Each location has its own direct telephone line and email address for in-store product or purchase questions. The shops are listed below with their addresses and contacts.

• VPO Nelson: 626 Baker Street, Nelson, BC, V1L 4J4. Phone (250) 354-1006; nelson@vpo.ca.
• VPO Abbotsford: 1707 Salton Road, Unit #2, Abbotsford, BC, V2S 7P2. Phone (604) 850-5523; abbotsford@vpo.ca.
• VPO Canmore: 726 Main Street, Canmore, AB, T1W 2B6. Phone (403) 678-5610; canmore@vpo.ca.
• VPO Invermere: 926 7th Ave, Unit 100, Invermere, BC, V0A 1K0. Phone (250) 341-4166; invermere@vpo.ca.
• VPO Nanaimo: 5773 Turner Road, Nanaimo, BC, V9T 6L8. Phone (250) 751-8686; nanaimo@vpo.ca.
• VPO Revelstoke: 213 MacKenzie Ave, Box 365, Revelstoke, BC, V0E 2S0. Phone (250) 837-5517; revelstoke@vpo.ca.
• VPO Squamish: 1200 Hunter Place, Unit #805, Squamish, BC, V8B 0G8. Phone (604) 892-9092; squamish@vpo.ca.
• VPO Courtenay: 2885 Cliffe Avenue, Unit F, Courtenay, BC, V9N 2L8. Phone (250) 871-3963; courtenay@vpo.ca.
• VPO North Vancouver: 201 Bewicke Ave, North Vancouver, BC, V7M 3M7. Phone (604) 770-2012; northvan@vpo.ca.
• VPO New Denver: 430 6th Ave, New Denver, BC, V0G 1S0. Phone (250) 358-7755; nd@vpo.ca.
• VPO Vernon: 2814 48th Ave, Vernon, BC, V1T 3R4. Phone (250) 542-3537; vernon@vpo.ca.
• VPO Vancouver: 88 West Broadway, Vancouver, BC, V5Y 1P2. Phone (604) 872-8872; vancouver@vpo.ca.
• VPO Victoria: 1824 Store Street, Victoria, BC, V8T 4R4. Phone (778) 432-3579; victoria@vpo.ca.

Two channels, two contact routes

The company separates online order support from in-store enquiries: the e-store team handles questions about online purchases, while each shop's own email and telephone line are intended for questions about a purchase or product in-store. The e-store customer service line operates with an extension and a toll-free number, both with the same extension.