MVS Canada Logistics Inc.

MVS Canada Logistics: coast-to-coast vehicle shipping within Canada

MVS Canada Logistics Inc. is an auto transport company that arranges the movement of vehicles across Canada through a network of transport partners it describes as trusted and vetted. The company states that it has more than 30 years of combined experience in the auto transport industry and that it is a member of the BBB and the Halifax Chamber of Commerce. Its service area is Canada: it delivers to 10 provinces and 2 territories, excluding Nunavut, and serves most major cities and towns. The company states explicitly that it only provides car shipping services within Canada.

Transport modes and how they differ

The company organises shipping around several modes, each presented with its own profile:

• Train and rail: described as the most cost-efficient option. Enclosed rail shipping is available only in select cities, uses specialised rail cars designed for passenger vehicles, and is operated through authorised agents of CP Rail and CN Rail. The company presents it as one of the safest modes and as a preferred choice for vehicle manufacturers.
• Open truck: the most popular mode, with the widest reach across Canada and the most flexibility. It is presented as the preferred option for dealerships, car auctions and private individuals.
• Enclosed truck: the safest mode, aimed at antiques and high-value vehicles, with the most comprehensive insurance and coverage. Door-to-door delivery is included, trailers are designed for very low vehicles and can hold up to six other vehicles.
• Cargo plane: the fastest and most expensive method, recommended for time-sensitive shipments of high-value vehicles, with service to most major airports in Canada and daily departures.

Vehicles handled and specialised cargo

On the passenger side, the company ships standard-size vehicles from cars to minivans, as well as pickup trucks up to 1 ton and under 7 feet tall and cargo vans under 7 feet tall. It asks to be told about any modification from stock, such as a lift, canopy or larger tyres, because these affect pricing. It also specialises in high-value vehicles requiring special care: exotics, antiques and classics, sports cars and lowered vehicles, with enclosed transport presented as a way to move antiques and low-ground-clearance vehicles safely.

Beyond cars, the specialty shipping line covers boats and trailers, containers, motorcycles and roll-on/roll-off shipments. The company also offers vehicle storage, US-Canada shipping, vehicle export and customs brokerage services.

Pickup, delivery and port handling

MVS Canada offers multiple delivery types, including door to door and terminal to terminal, and states that it provides more pickup and delivery options than a single format. A driveaway service is available for moving one vehicle or a fleet of 100, with door-to-door handling, though the company notes it is not available in all cities. For import and export, it picks up vehicles at the port of entry and delivers them to a point where shipping can continue, or brings them to the port of loading; this port service is not available at all ports.

Tracking, insurance and practical information

The company provides online tracking that it describes as FedEx-inspired, allowing customers to follow a vehicle during its journey. It also publishes sections on transit times and schedules, terminal locations, claims, payment options, insurance and licensing, and a pre-shipment information area. Quotes are requested through a form that the site presents as risk-free and with no obligation.

Storage locations

Vehicle storage is offered in three formats: indoor storage in the Halifax area, outdoor storage in the Halifax area and outdoor storage in the Toronto area.

Customer feedback shown on the site

The site displays several customer ratings, including a 5-out-of-5 rating attributed to Aviva Insurance and individual reviews ranging from 4 to 5 stars. Reviewers mention tracking usefulness, communication during the move, a vehicle arriving in good condition though somewhat dusty, and an SUV shipped from British Columbia to Ontario that arrived three days earlier than expected. These are individual testimonials presented on the company's own site.