EyeDropShop

EyeDropShop, a Canadian online retailer focused on eye care

EyeDropShop is an online store based in Canada that sells eye care products, eye-safe supplements and clean cosmetics. Its catalogue is described as a handpicked collection of more than 300 doctor-approved products from brands used by eye care professionals and by people with dry eye across Canada. The company presents itself as a Canadian eye care shop and states that orders are shipped within 24 hours.

Product range organised by eye condition and routine

The store groups its offer into several main families, each with subcategories that reflect specific needs:

• Artificial tears: preservative-free options, gel drops and ointments, nighttime protection, single-dose containers and formulas compatible with scleral lenses.
• Eyelid hygiene: eyelid wipes, foams, hypochlorous cleansers, tea tree cleansers, cleansing sprays, gels and oils.
• Vitamins and supplements: omega-3, macular health, multivitamins, softgels, liquid formulas and a dedicated Dry Eye Nutrition Program.
• Eye masks and goggles: heat masks (microwaveable and non-microwaveable), moisture goggles, cold masks and red light therapy masks.
• Clean cosmetics: mascaras, eye shadow, eyeliners, eyelash growth products, anti-aging solutions, sunscreens and facial serums.
• Accessories: scleral lenses, patches, eye rollers, brushes, humidifiers, anti-fog cloths and travel bags.
• Other categories: contact lens solutions, kids eye care and pet health.

The site also offers a shop-by-condition section covering allergies, blepharitis (anterior and posterior/MGD), corneal edema, Demodex, dry eye (mild and severe), eyelid eczema, false lashes, lash loss, macular degeneration, makeup remover, stye and under-eye care. A dry eye quiz is available for customers who are unsure which products fit their needs.

Brands stocked

The catalogue lists a broad selection of manufacturers and specialist labels, including Abbvie, Alcon, Arunalight, Bausch + Lomb, BETR1 Lab, Blephadex, Bioderma, Biotrue, Biomiq, Blink, Blinkjoy, Boston Simplus, Bruder, Calmo, Candorvision, Canopy, Cheshma, Clear Care, Colorescience, Daily Practice, Dermaclara, DMV Corp, EltaMD, EyeGiene, EyePromise, Eyethos, Eye-Revive, Èyes Are The Story, Eye Drop Shop, Heyedrate, Hyabak, Hylo, I-MED Animal Health, I-MED Pharma, Kitchen Blockers, Labtician, LacriPure, Liposic, Lumify, MacuHealth, NutraSea, PreserVision, PRN, Real Shades, Refresh, Simpl., SleepTite, SleepRite, Soothe, Systane, Théa, twenty / twenty beauty, Vitalux, We Love Eyes, Zocular and Zorah.

Featured products and kits

Among the customer favourites shown on the site are Alcon Systane Ointment, Théa Thealoz Duo, Alcon Systane Lid Wipes, I-MED Pharma I-DROP PUR GEL, PRN De3 Dry Eye Omega Benefits (in 90, 180 and 270 softgel formats), Théa BlephaClean Lid Wipes, Candorvision HYLO DUAL INTENSE, HYLO GEL, OCUNOX and HYLO, I-MED Pharma I-VU Omega-3 Plus (60 and 120 softgels), I-DROP PUR, I-LID 'N LASH Plus, I-LID 'N LASH, Théa Thealoz Duo Gel, Thealoz Gel, Thealoz Total, I-DROP MGD, Biomiq BIHOCL O.D. Hypochlorous Spray (2 and 4 fl. oz.) and Alcon Systane Bion Tears.

The store also assembles bundles such as the Eye Allergy Relief Kit, which combines HYLO DUAL INTENSE eye drops, BIHOCL O.D. Hypochlorous Spray 60 ml and the I-RELIEF mask for cold use, aimed at calming redness, itchiness and swelling.

Canadian focus and promotional programmes

EyeDropShop highlights a section dedicated to Canadian eye care brands and describes itself as a proudly Canadian company. It runs a refer-a-friend programme in which the referred person receives 10% off a first order and the referrer receives 10% off a next order. The site also mentions a wholesale programme, an affiliate programme, a subscription option and a newsletter that offers 10% off a first order.

At the time of writing this profile, the site advertised free shipping across Canada on orders over $99 and a flat rate of $9.95 for Canada-wide shipping, along with a sale of up to 20% off selected essentials while supplies last. It also published articles on topics such as magnesium and dry eye, the optometrist-founded Canadian makeup brand CHESHMA Beauty and the end of EltaMD distribution in Canada.

Customer service and professional outreach

The company maintains a customer happiness team reachable by phone and email, and provides a contact form, FAQ, shipping and return policies and a blog. Separate sections address clinics and optometrists, suggesting a line of work with eye care professionals alongside direct consumer sales.