VITASHOP

VITASHOP: Canadian online marketplace for dietary supplements

VITASHOP is an online store based in Markham, Ontario, that sells dietary supplements and related health and beauty products. The catalogue is presented as containing more than 10,000 supplements, and the site organizes them by health condition, product category, brand, and professional lines. The store also highlights promotions such as up to 90% off, a 10,000-point sign-up bonus, $7 subscriptions, and free 3-day shipping.

The company operates primarily in English but offers versions of the site in French, Korean, and Chinese, and allows purchases in Canadian dollars, euros, or US dollars.

Product range and categories

The catalogue is structured around several main areas:

• Health supplements: products for allergy relief, bone support, cholesterol support, detoxification, digestion, hair, skin and nails, immunity, and joint support, among others.
• Beauty: moisturizers and creams, treatments and serums, cleansers, toners and scrubs, makeup, face masks and peels, and sun care, plus beauty ingredients such as hyaluronic acid, vitamin C, coenzyme Q10, collagen, salicylic acid, argan oil, alpha lipoic acid, and tea tree oil.
• Fitness: pre-workout, protein (whey protein, weight gainers), post-workout recovery, amino acids (L-arginine, BCAA, L-carnitine, L-citrulline), sports supplements, fat burners, fish oil and omegas, hydration and electrolytes, testosterone support, MCT oil, sports multivitamins, CLA, tribulus, diuretic water pills, and creatine.

Within these categories, the store lists specific products such as Wobenzym N, Super Easymulti 45+ for Women, SPM Active, RTRE, TRUEHOPE EMPower Plus, Bio-Regrow Hair Follicle Stimulating Formula, SunVitamin D3, UltraFlora Kids Probiotic, Merry Mind Omega 3, CleanseMORE, Advanced B Complex, Berberine LipoMicel, Chondroitin, N-A-C, RxOmega-3 Extra Strength, Organic Echinacea, Bioactive B Complex Slow Release, Policosanol, and Gastro Relief.

Brands available

The site features a brand directory that includes AOR, CanPrev, Genestra, Jamieson, Metagenics, Natural Factors, New Roots, NOW Foods, and SISU, among others. It also has sections for professional lines and new products.

Promotions and loyalty program

VITASHOP runs recurring promotions, including monthly deals, Thanksgiving specials, vitamin D3 and collagen specials, 2-for-less bundles, cart discounts, and clearance items. The site mentions a loyalty program with a 10,000-point bonus for signing up, and subscription pricing at $7.

Shipping and returns

Shipping is free on orders of $99.99 or more of eligible items across any product category. The return policy allows items to be sent back within 30 days of the invoice date for a refund or exchange through the original payment method; once the package is received, the card used for payment is credited with the full product purchase price, excluding shipping fees.

Payment methods

The store accepts credit cards (Visa, MasterCard, American Express) and PayPal.

Customer service

The company also maintains a blog.