Allstate Insurance Canada

Allstate Insurance Canada: auto, property and lifestyle coverage

Allstate Insurance Company of Canada presents itself as an insurer with a broad catalogue of coverage aimed at protecting vehicles, homes and personal property. Its website organises the offer into three families: Auto, Property and Lifestyle. Within Auto it lists car, motorcycle, classic car, ATV, RV and boat coverages, while the Property and Lifestyle sections group home, condo, tenant, rental, seasonal, pet, travel and off-road insurance, among others.

The company describes its agents as guides through the process of choosing coverage, answering questions and helping customers make informed decisions. It also states that policies are tailored to each need, whether the customer insures a car, a home or both.

Bundling and advertised savings

One of the central messages of the site is the combination of home and auto policies. Allstate states that bundling home and auto insurance saves an average of $1,050, and it presents other combinations with average savings of $610 and $2,025. These figures are accompanied by a note indicating that terms and conditions apply and that they are based on a national average as of May 10, 2026. The company also mentions that coverage, discounts, perils and availability may vary by region and are subject to provincial laws and insurance regulations.

Digital policy management and claims

Customers can manage their policies through myAllstate and the Allstate mobile app. According to the site, the account allows users to access policy and billing information, file a claim, obtain a pink card, pay bills and go paperless. The platform also offers live chat: for policy questions, Monday to Friday from 9 a.m. to 4 p.m. EST; for existing claims, from 8:30 a.m. to 6:15 p.m. in all provinces except Quebec.

Claims can be filed online at myallstate.ca or by telephone. For property claims, the company also provides the email address newpropertyclaims@allstate.ca. The site states that claim specialists and Allstate Assistance are available 24/7.

Getting a quote and contacting an agency

Allstate outlines a four-step process for obtaining car insurance online: choosing the type of insurance, deciding whether to bundle with a new or existing policy, applying for a quote and contacting an agent to create the policy. It also offers the option to book an appointment at a local agency for sales inquiries. The agency network is presented as in-person support for sales only, while requests about existing policies, billing changes or claims are redirected to myAllstate or the telephone line.

The site includes a search tool to find an agency by province, listing Alberta, New Brunswick, Nova Scotia, Ontario and Quebec.

Additional benefits and financial products

Beyond vehicle and property coverage, the company mentions additional benefits for drivers, such as personalised support and discounts on policies. It also states that it offers financial products including permanent and term life insurance. The website includes sections with stories, tips and advice for everyday life, as well as customer information and alerts.