Rogers Bank

Rogers Bank: credit cards for Canadians

Rogers Bank is a Canadian credit card issuer that has been offering its products to Canadians for more than a decade, according to its own presentation. Its cards are designed to reward everyday spending and to provide more flexible financing options for new devices, while also helping customers get more value from Rogers.

Card lines and customer segments

The bank structures its customer care around two card segments: personal cards and business cards. Each segment has its own dedicated customer care line, and the site also lists a collect number for callers outside Canada and the United States.

Rewards and financing

Rogers Bank describes its products as rewarding customers for their everyday spending and offering more flexible financing options for new devices. These two elements—rewards and device financing—are presented as the core benefits of its credit card offering.

Self-service support

The website provides a set of quick-answer FAQs covering applications, rewards and security, along with step-by-step “How To” guides for using the card and redeeming rewards. The bank states that most questions can be solved in under a minute through these resources.

Customer care and mailing address

Customer care is available 24/7 by phone or mail. The bank lists separate phone lines for personal and business cards, a collect number for callers outside Canada and the United States, and a mailing address in Hamilton, Ontario. It also references a specific number that customers may have been asked to call, directing them to full details on the site.

Brand and licensing

Rogers Bank and related marks, logos and brand names are trademarks of Rogers Communications Inc. or an affiliate, used under license. Mastercard, World Mastercard, World Elite and the circles design are registered trademarks, and World Legend is a trademark of Mastercard International Incorporated, used under license.