redtag.ca

redtag.ca, an online travel agency based in Etobicoke

redtag.ca is a travel sales platform operated as a division of H.I.S Canada Travel Inc, which does business under the redtag.ca name. Its registered office is on Dundas Street West in Etobicoke, Ontario. The company holds registrations as a travel seller in British Columbia (Reg. #3597) and Ontario (Reg. #50012834) and as a Quebec permit holder (#703376 5343). The site presents itself as a Quebec official travel agency and states that advertised prices include the customer contribution to the Compensation Fund for clients of Quebec travel agents.

The core offer combines flights, hotels, vacation packages, cruises and car rentals in a single booking environment. The company advertises no booking fees on all flights and all hotels, and promotes a Best Price Guarantee alongside a Lowest Price Calendar intended to help locate discounted departure dates.

Booking categories and product lines

• Flights, including sale fares and carrier-specific pages for WestJet, Air Transat and Air Canada.
• Hotels and hotel-only stays.
• Flight plus hotel combinations and all-inclusive vacation packages.
• Cruises, promoted with seasonal sales.
• Car rentals in Canada, Europe and other regions.
• Group travel, including weddings, sports and family groups.
• Specialty Travel: long stays, once-in-a-lifetime trips, ski packages in the Alps and Rockies, tours and excursions, and Meetings and Incentives (M.I.C.E) for corporate clients.

Seasonal campaigns and partner promotions

The site's catalogue when this profile was written showed beach vacations under $999, car rentals advertised from $9 per day, and Japan tours from CA$3,299. It also listed a BlueBay Resorts promotion of $100 off per adult, a complimentary eSIM with 1GB of mobile data on any booking, and partner offers from Sunquest Vacations, Sunwing, Air Canada Vacations, Palladium Hotel Group, Bahia Principe and RIU Hotels & Resorts. A newsletter sign-up was promoted with $50 off a next vacation.

Featured destination sections covered the Caribbean, Mexico, the Dominican Republic, Jamaica and Aruba, with advertised starting prices of $615, $1,015, $1,065, $1,239 and $2,315 respectively. A separate winter and fall deals block listed all-inclusive seven-night packages departing from Toronto to Riviera Maya, Punta Cana, Cancun and Santo Domingo, priced per person before taxes and fees.

Departure cities and app

The flight search covers a long list of Canadian and US departure points, among them Toronto, Montreal, Vancouver, Calgary, Edmonton, Winnipeg, Ottawa, Quebec City, Halifax, St. John's and several regional airports, plus US cities such as Boston, Buffalo, Chicago, Newark and Washington. The company also offers a mobile app for searching, planning and booking trips, with app-only offers.

Customer service and commercial partnerships

The contact centre is described as staffed by 150 travel agents. The company also runs a Beat My Quote service, a blue rewards loyalty programme, gift cards and an affiliate programme, and maintains a blog and travel requirements information. It presents itself as the official travel agency of the Toronto Raptors, Hamilton Tiger-Cats, Tennis Canada, CEBL and Montreal Alouettes.

Prices advertised on the site are stated to be valid only if services are purchased in a single session; disconnecting may result in different prices in a later session. Airfares shown in the flight deals section were indicated as available within the past 72 hours, with prices and availability subject to change at the time of booking.