Blind Depot

Blind Depot: custom window blinds sold online from Canada

Blind Depot is a Canadian-owned and operated online retailer of custom window blinds and shades. The company presents itself as a specialist in made-to-measure window coverings sold directly through its website, with products assembled to each customer's specifications and shipped from Canada. Its catalogue spans a broad range of blind and shade types, and the business combines online ordering with a physical showroom and a virtual showroom where fabrics can be seen before purchase.

The company states that it sells only blinds made in Canada and that each custom unit passes a quality-control process before being packaged and delivered. Orders are described as made and ready to ship within six business days, with free delivery anywhere in Canada.

Product range

The catalogue is organised into window blinds and window shades, plus accessories and a commercial line. The blind categories listed are:

• Zebra blinds
• Cellular blinds
• Day-night blinds
• Horizontal blinds
• Vertical blinds
• Skylight blinds
• Panel-track blinds

The shade categories include roller shades, blackout roller shades, solar shades, double roller shades, sheer shades and Roman shades. The range is completed with sheer curtains, large-window treatments, motorised blinds, parts and accessories, and commercial blinds.

Motorisation and smart control

Motorised blinds are offered from $72 according to the site. The motors carry a seven-year warranty, which the company describes as the best in the industry, and are presented as pre-programmed by the manufacturer. Control is handled through a smartphone via Bluetooth or Wi-Fi technology, with operation by pressing a button in the corresponding application.

Warranty and manufacturing claims

Blind Depot advertises a lifetime warranty on the mechanism and seven years on the fabric. It also states that its products are manufactured in Canada and that the vast majority are certified ENVIROGREEN, described as not emitting volatile organic compounds, as well as GREENGUARD certified for indoor air quality and rated safe for children and schools.

Pricing, samples and purchasing process

The store positions itself on manufacturer's prices and mentions daily rebates of between 45% and 65% in addition to its regular discounts, with savings increasing on larger orders. New customers are offered an additional 5% discount with the code WELCOME5, a promotion displayed on the site at the time of writing this profile. Free fabric samples are available so customers can assess colour combinations in their own space, and the site provides guidance on how to measure and how to install the products. A buy-now-pay-later option is also listed.

Showroom and service coverage

Beyond the online store, the company maintains a showroom where products can be seen and touched, and a virtual showroom accessible from home. It describes its team as experienced representatives serving returning customers, and states that it delivers from coast to coast in Canada, including Toronto and Ottawa. A separate commercial blinds line addresses business customers, and a commercial email address is published for enquiries.