Wightman

Wightman: local connectivity for Ontario homes and businesses

Wightman is a telecommunications provider offering internet, television, phone and mobile services to residential and business customers in Ontario. The company presents itself as a local operator focused on reliable connectivity and community ties, with support available for technical issues.

Internet plans and speeds

Wightman's residential internet lineup includes three main packages. The Neighbour offers download speeds up to 100 Mbps and upload up to 10 Mbps, priced at $72.95 per month (reduced from $92.95). The Hometown Hero provides up to 250 Mbps download and 20 Mbps upload for $74.95 per month (reduced from $113.95). The Local Legend delivers 1 Gig download and upload speeds for $115 per month (reduced from $143.95). All plans include unlimited monthly usage and a price guaranteed for three years; a Wi-Fi router rental may be required. The 1 Gig plan currently includes Whole Home Wi-Fi free for a limited time.

The company also offers fibre-to-the-home service, which it describes as providing fast speeds without shared connections. Customers can check availability by postal code on the website.

Television packages

Wightman TV offers a Basic Package starting at $29.95 per month, which includes major North American networks, local news and information, Wightman Community TV and Wightman Rotary Bingo. An UPick option starts at $10.95 per month and allows subscribers to choose up to 20 channels from a selection. Basic TV can be added to an internet subscription for $19.95 per month.

Phone and mobile services

The company provides home phone packages and long-distance plans, as well as mobile packages. Details of these services are available on the website.

Customer service and local commitment

Wightman emphasizes local, human support. According to the company, customers reach a live local representative in an average of 13.3 seconds, with no bots involved. Technical support is available, 365 days a year. The company also states that it offers transparent pricing with no hidden fees and no long-term contracts.

As a local provider, Wightman says it reinvests in the community through sponsorships and events. It also offers bundle savings: combining services can reduce the monthly bill by $9.95.

Switching and availability

Switching to Wightman involves three steps: checking availability by postal code, choosing services and connecting online, by phone or at one of the company's locations. The website provides a speed recommendation guide: 100 Mbps for HD streaming and moderate gaming, 250 Mbps for 4K streaming and heavy multitasking, and 1 Gig for very high-demand usage such as multiple simultaneous 4K streams and smart homes.