Dyson Canada

Dyson Canada: official online store for floorcare, hair care and air treatment

Dyson Canada operates the official Canadian e-commerce site for Dyson products, offering a catalogue that spans vacuum cleaners, hair styling tools, air purifiers, fans, humidifiers, lighting and headphones. The site also serves as a direct sales channel with exclusive machines, colourways and gift editions available only through DysonCanada.ca and Dyson Demo Stores.

Product range

The catalogue is organised into several families:

• Floorcare: cordless, upright, canister and robot vacuums, plus wet floor cleaners and accessories such as batteries, chargers and docks.
• Hair care: hot brushes, hair stylers, hair dryers, hair straighteners and hair care products, including the Airwrap, Supersonic and Corrale lines.
• Air treatment: air purifiers, fans and heaters, purifier-humidifiers, portable fans and cooling fans.
• Lighting: floor lamps and desk lamps.
• Headphones: the Dyson OnTrac model.

Some products are highlighted as new or upcoming, such as the Airsmooth, Corrale CoolShine, a robot vacuum and oral care. The site also lists Dyson Certified Refurbished machines and a selection of spare parts and accessories.

Direct purchase advantages

Orders placed on DysonCanada.ca or at Dyson Demo Stores include free standard shipping via Purolator or Canada Post, with an estimated delivery window of 2 to 7 business days depending on the destination. An expedited shipping option via Canada Post is available for $25 to major cities, with delivery within 2 business days. Formulations, accessories and spare parts ship for $5.99, or free on orders of $50 or more.

Returns are accepted within 30 days for purchases made directly from the website, Dyson Demo Stores or the Dyson helpline, with Dyson covering return shipping for new machines. Refurbished machines from the Dyson outlet are final sale, and personalised accessories and their accompanying machines cannot be returned, refunded or exchanged once the order is placed.

Flexible payment options include splitting eligible purchases into 0% APR monthly payments through Affirm for orders between $100 and $15,000, subject to credit approval.

Support and services

The site provides resources for machine registration, order tracking, troubleshooting, warranty information and spares and accessories. A dedicated contact line and email address are available for order and return enquiries. Dyson also offers a business purchasing channel and a store locator for Dyson Demo Stores.

Shipping coverage and conditions

Standard and expedited shipping are available to major Canadian cities including Toronto, Ottawa, Montreal, Quebec, Winnipeg, Halifax, Calgary, Edmonton, Saskatoon, Vancouver and St. John's. A signature is required on delivery, and shipping to PO boxes is not available. Orders may be split into multiple shipments, and delivery to some remote rural postal codes may fall outside the stated timeframes.