Amber IT Ltd.

Home and business internet in Bangladesh

Amber IT provides broadband internet services in Bangladesh for households, small businesses and larger corporate customers. Founded in 1997 according to its company history, it describes a move from dial-up and radio-link access toward fibre and other modern connectivity. A prospective customer can check its coverage map or ask the team whether a particular building can be connected before comparing packages. Installation availability and the performance at an address can differ from a nationwide service claim.

Packages and service conditions

The website lists home-internet packages and describes fibre connectivity, real-IP options and customer support. It also presents dedicated corporate and SME services with different service descriptions. Some homepage figures for speed and monthly price do not match one another, so a buyer should rely on the current tariff page or a written quotation for the exact plan, VAT, installation charge, speed policy and contract period. For a business connection, uptime, fault response and any service-level agreement deserve particular attention.

IP calling, Wi-Fi and web services

Beyond internet access, Amber IT advertises IP telephony, an IP phone app, cloud PABX, Wi-Fi zones and IoT-related products. It also lists domain registration, hosting and web development. A company planning to move its phone system or website can ask which services depend on its Amber IT internet connection and whether existing numbers and domains can be retained. The support route and billing arrangements for a home fibre line may differ from those for a hosted or corporate service.

Contact, support and payments

Amber IT lists an office at Navana Tower in Gulshan, Dhaka, together with telephone, email, a coverage-area section and an online bill-payment route. Its site advertises around-the-clock customer support. Before subscribing, a household can check the accepted payment methods and who is responsible for the router or other equipment. An existing subscriber reporting an outage should provide the account reference and location, as a local building problem and a wider network interruption require different responses.